Effective Date: August 19, 2024

1. Introduction

M&D Locksmith & Security (“we,” “our,” “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us.

2. Information We Collect

2.1 Personal Information

• Contact Information: Name, address, phone number, and email address.
• Transaction Details: Information related to the services you request, including payment details.

2.2 Technical Information

• Usage Data: Information about your interactions with our website, including IP addresses, browser types, and access times.
• Cookies: We use cookies to enhance your experience on our website. Cookies are small data files placed on your device that help us recognize your preferences and improve our services.

3. How We Use Your Information

3.1 Providing Services

• To process and fulfill your service requests.
• To communicate with you regarding appointments, service updates, and promotional offers.

3.2 Improving Our Services

• To analyze and understand how our website and services are used to improve user experience and operational efficiency.

3.3 Marketing

• To send you promotional materials and offers, with your consent.

4. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. This includes encryption, access controls, and secure servers. Despite our efforts, no system can guarantee absolute security.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our business or servicing you, provided they agree to keep the information confidential.
• Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
• Opt-Out: Opt-out of receiving marketing communications from us.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on our website. Please review this policy regularly to stay informed of any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

M&D Locksmith & Security
140 Empire Blvd Ste 3
Brooklyn, NY 11225
United States
Phone: 718-484-4050
Email: mdlockskeys@gmail.com